Aerosteps™ - Orthopedic & Breathable Sports Shoes
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Experience Comfort and Style
The package contains
Care Guide
We highly recommend hand-washing all of our products to maintain the quality and longevity of our premium materials. If machine washing is necessary, please select the gentle hand-wash setting to avoid any shrinkage or damage.
For best results, air drying is essential to preserve the fabric’s integrity and ensure your items remain in perfect condition.
Shipping & Delivery
- Worldwide express delivery
- 30 days return period, easy exchange or return
- Free returns within 2 working days (United Kingdom & The Netherlands)
We work with a high-tech logistics partner that prepares your order for shipment within minutes. We minimise our logistics costs to offer you the highest possible value for money.
Returns & Taxes
We offer a 30-day return policy to ensure you’re completely satisfied with your purchase. If for any reason you’re not happy with your order, you have 14 days from the delivery date to return it for a full refund or exchange. Please note that items must be returned in their original condition, unworn and with all tags attached.
All our prices are inclusive of customs duties and taxes, so you won’t have to worry about any additional charges when your order arrives. We’ve taken care of everything to make your shopping experience as seamless as possible.
WE ARE HERE TO ANSWER YOUR QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I confirm that my order was successful?
Once you place an order, we’ll immediately send a confirmation email to your inbox. If you spot any errors in your order, please contact us right away so we can make the necessary corrections. If you don’t receive the confirmation email, please check your SPAM or junk folder first, and if it’s not there, reach out to us for assistance.
What should I do if the size I received is different from what I ordered?
Please note that our size charts have a tolerance of 1-2 cm, and each product page includes a specific size guide measured in centimeters. If the item doesn’t fit as expected, you’re welcome to return it. Please refer to our return policy for more details.
What if the color of the item I received looks slightly different from what I saw online?
The colors of our products are captured accurately without any filters, but slight color variations may occur due to different screen settings on your device. If you’re not satisfied with the color, we offer returns or exchanges to ensure you’re happy with your purchase.
Uncertain about the size or have questions about fit?
Refer to our Size Guide located near the size options on each product page. If you have additional questions about the fit or specific measurements, feel free to email us for further assistance.
When will I receive my order?
Most orders are delivered within 1-12 business days. You’ll receive a tracking number to monitor your package in real-time. If there are any unexpected delays in dispatching your order, we will promptly notify you by email.
At Avery-Jones, our unique designs and exquisite craftsmanship ensure you make a statement wherever you go. Elevate your style and embrace individuality with our sophisticated fashion pieces.